1. Who this policy is about
Vinn Software Solutions ("Twiddlink," "we," "us") operates twiddlink.world from Pune, Maharashtra, India. This Privacy Policy explains what information we collect from creators who build a page and from visitors who tip or buy something through one, and what choices you have about it.
2. Information we collect
| Category | Details |
|---|---|
| Account info | Name, email, username, and password (stored encrypted) for creators who sign up |
| Profile content | Bio, links, product listings, and images a creator uploads |
| Buyer info | Visitors don't need an account to tip or buy. When they do, we collect the name, email, and payment confirmation needed to complete that one transaction and send a receipt |
| Payment info | Handled directly by Razorpay and PayPal. We receive confirmation that a payment went through, not full card or bank details |
| Usage data | Pages visited, clicks on your links, device and browser type, and approximate location from IP address, collected through Google Analytics |
| Communications | Emails we send through Resend, and messages you send us for support |
3. How we use it
- To run your page and show it to your visitors.
- To process tips and product payments and send you payouts.
- To send account, transaction, and receipt emails through Resend.
- To understand, through Google Analytics, how the Service is used so we can improve it.
- To keep the Service secure and catch fraud or abuse.
We don't sell your personal information to third parties.
4. Who we share it with
| Vendor | What they handle |
|---|---|
| Razorpay, PayPal | Processing tips and product payments |
| Cloudflare | Hosting, content delivery, and security. Cloudflare may see visitor IP addresses as part of routing traffic and blocking abuse |
| Google Analytics | Usage and traffic analytics |
| Resend | Sending account, transaction, and support emails |
We may also share information if required by law, or to protect the rights and safety of Twiddlink and our users.
5. Cookies
We use cookies to keep you signed in, remember your theme preference, and run Google Analytics. When you first visit the site, you'll see a cookie banner where you can accept or decline non-essential cookies like analytics. You can also control cookies through your browser settings at any time.
6. How long we keep it
We keep account and profile information for as long as your account is active. If you close your account, we delete or anonymize your personal information within a reasonable period, except where we need to keep records for legal, tax, or fraud-prevention reasons. Buyer information collected for a one-time tip or purchase is kept only as long as needed for receipts, support, and legal record-keeping.
7. Security
We use encryption in transit and standard security practices, including Cloudflare's protections, to keep your information safe. No system is perfectly secure, so we can't guarantee absolute protection, but we treat any breach seriously and will notify affected users as required by law.
8. Your rights
Your specific rights depend on where you live. We've laid out the main ones below.
If you're in India
Under India's Digital Personal Data Protection Act, you have the right to access your personal data, correct or update it, withdraw consent at any time, and ask us to erase it. You can also raise a grievance with us directly at hello@twiddlink.com, and we'll respond within the timeframe the law requires.
If you're in the European Economic Area or UK
Under GDPR, you have the right to access, correct, delete, or export your personal data, to restrict or object to certain processing, and to withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority. Because we're based in India, transfers of your data outside the EEA are handled using appropriate safeguards, such as standard contractual clauses.
If you're a California resident
Under the CCPA, you have the right to know what personal information we collect about you, to request its deletion, and to opt out of the "sale" or "sharing" of personal information. We don't sell your personal information. You won't be discriminated against for exercising any of these rights.
To exercise any of these rights, contact us at hello@twiddlink.com.
9. Children's privacy
Twiddlink is only for people 18 years of age or older. We don't knowingly collect personal information from anyone under 18, whether they're creating a page or visiting one. If we learn that we have, we'll delete it.
10. International users
We're based in Pune, Maharashtra, India, and your information may be processed here regardless of where you're located. Where required, such as for EEA or UK users, we take steps to make sure that transfer is covered by an appropriate legal safeguard.
11. Changes to this policy
If we make a material change to this policy, we'll let you know by email or with a notice on the site before it takes effect.
12. Contact
Questions about this policy, or requests about your information, can go to hello@twiddlink.com.